Abstract
The scene plays out in mines around the globe: Management commits to a digital transformation, and the hunt for the right technology begins. While there’s merit to that approach, leaders might do well to consider one that Joseph Gladu, head of Americas for Commit Works, offers will increase the chance of long-term success for any digital project and mine performance: People, processes, and then technology.
In this presentation, grounded in real-world examples, and bolstered by the 70 percent failure rate of organizational change programs, Joseph builds a strong case for why leaders must first recognize the ‘humanity’ in every project to begin uncovering the root causes of a mine’s poor performance and productivity. Only then should leader start to explore the best operations technology solution.